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State Farm® Insurance Agent Damien Ocampo

4.7 out of 5 average rating (38 reviews)

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What our customers say about us...

Anastasia Martineau

November 2, 2023

5  out of  5 rating by Anastasia Martineau
"I love state farm. I got cheap insurance for full coverage under 100 bucks. While other insurance companies wanted to charge me over 200 dollars."

Abdul Awal Opu

September 12, 2023

5  out of  5 rating by Abdul Awal Opu
"Only state farm agent in town. Supports are really appreciated. They gave really good suggestions and advice about vehicle insurance and home rental insurance."

Ernestina Valenzuela

August 24, 2023

5  out of  5 rating by Ernestina Valenzuela
"I have been with them for yrs. And very happy with them"

Michelle Torres

April 25, 2023

5  out of  5 rating by Michelle Torres
"Absolutely the friendliest, most delightful experience I have ever had with an insurance company! Simply the best! I highly recommend this place of service. You will not be disappointed nor let down. 5 stars! ☆☆☆☆☆"

JelloCat

March 25, 2023

4  out of  5 rating by JelloCat
"Damien was very helpful about my insurance options and any questions I had, he'd answer or get back to me with an answer. He was busy most days and it would take a few days to get back to me, understandably."

Laura Torres

January 10, 2023

5  out of  5 rating by Laura Torres
"Always so helpful, friendly and knowledgeable group of employees. Best insurance I have ever had is through State Farm."

Rachel Schroeder

July 28, 2022

1  out of  5 rating by Rachel Schroeder
"They have been a nightmare to work with from day one. My husband and I changed policies from Arizona to New Mexico. They were able to seamlessly transfer his direct payment to our new agents office, but mine didn't go through. I then get a letter informing me my New policy was about to be cancelled with them. I call them. I pay. I ask for direct withdrawal payments and am told they set that up for me, no worries. A few months ago by. I then received a notice in the mail of them cancelling my policy within a few days if I do not pay. This time I owed approximately three months of back insurance payments that I had to pay all at once or risk cancellation of policy. Again. I'm lucky that I could afford that as the sum was not insignificant. I spoke to the man who took the payment and received the direct payment form (again) and filled it out (again) and was assured this would never happen (again). It did. They attempted to cancel my policy due to lack of payment five times. Due to their own negligence. I submitted the requested paper work. Every. Time. The worst offense however was when due to their negligence (again) my cars registration was at risk of being cancelled by the state. Had that happened I would have incurred fees to reinstate it and purchase it (again). This was due to them not submitting my paperwork to the state which is their responsibility when you register a car in a new state. I called and asked what needed to be done so my registration wasn't cancelled, I was asked to fill out the registration verification form and then email it to them. And I did. I also at that same moment filled out and sent my direct payment information (again). The next month I get a letter from the state informing me I have five days before they cancel my registration. As well as a letter from Damien Ocampo informing me of lapsed payment and imminent cancellation of my policy. (Again). I call them. Turns out they never even submitted my paperwork (AGAIN). I literally heard the man give a little chuckle to himself. I would have laughed too- in disbelief, had I not been so scared of paying for my registration twice in one month and several back payments in insurance (again). But I'm sure it was funny as someone it didn't effect. Now all of this was forgettable, gratefully behind us as the darkest chapter of our lives. Closed forever. Because my husband got a new job and we changed to a local State Farm agent. Bit of a bummer as they had only recently successfully and finally figured out my direct withdrawal payments. But. We were assured our payments would seamlessly transfer to our new agent (again). His did and mine didn't (again). But my payment this month didn't go through. For the first time in a few months I received a Notice of Cancellation (again). I was mugged and had to get all new cards. My direct payment couldn't go through and I had forgotten to set up my new direct payments. Alright that one's on me. I accept. I go to pay my new State Farm Agent policy holder- but guess who is the owner of my account? Oh. Damien Ocampos office. They have failed to transfer my payment information from their office and have now sent me a notice of cancellation. AGAIN. MY PAYMENT ACCOUNT WAS NOT TRANSFERRED. AGAIN. Frustrated to the point of tears talking to the 24 hour hotline after work, again. Thank God Marilyn on the 24 hour hotline helped me figure out that they had never changed my address or my payment plan. Wish I could give you all 0/10. No one has ever apologized to me from this office. The people who answer the phone in your office were not understanding nor kind to me when I had these repeated issues. When I would finally get frustrated and brave enough to ask for a manager I was told he wasn't there. Again. As of ten minutes ago- My policy and payment account have been successfully transferred to my new agent in hopes that I will never have to deal with your unprofessional negligent office Again."

Joshua Williams

July 13, 2022

5  out of  5 rating by Joshua Williams
"Great customer service"

Brian Wheeler

September 20, 2021

5  out of  5 rating by Brian Wheeler
"Hey if your looking for great service and a great price, you found it. Always have a good experience with them, even when I'm paying my bill."

Md.Naseef-Ur-Rahman Chowdhury

June 15, 2021

5  out of  5 rating by Md.Naseef-Ur-Rahman Chowdhury
"Helpful staffs"

Roque Fernandez

May 5, 2021

5  out of  5 rating by Roque Fernandez
"For allvyour insurance need Damien and his staff will help"

James Julian

February 17, 2021

5  out of  5 rating by James Julian
"Always a pleasant experience!"

Manuel Anaya

February 13, 2021

5  out of  5 rating by Manuel Anaya
"Geat people to work with !"

Tim Allen Gillman

October 5, 2020

5  out of  5 rating by Tim Allen Gillman
"Damien is a good business man. Very personable. His rating is good with the insurance industry and worth talking to."

Linda Duran

March 16, 2020

5  out of  5 rating by Linda Duran
"Fast and friendly"

222 Much soul

January 17, 2020

5  out of  5 rating by 222 Much soul
"Great service!!! Recomend them 10 gold stars"

Dhanushka Madhuranga Adhikari

January 16, 2020

5  out of  5 rating by Dhanushka Madhuranga Adhikari
"Best service"

Rob Lopez

January 18, 2019

5  out of  5 rating by Rob Lopez
"Nice people"

Jason Henderson

November 4, 2018

5  out of  5 rating by Jason Henderson
"Great service"

Tammy T. “Shorty” Molina

September 30, 2018

5  out of  5 rating by Tammy T. “Shorty” Molina
"Friendly and Nice people. Low prices that u can afford."